PRIVACY POLICY & TERMS AND CONDITIONS

Privacy Policy

1. Introduction

Apex Pesa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

2. Information We Collect

We may collect and process the following personal information:

Full name

Phone number

Email address

Government-issued ID details and ID pictures

Financial transaction details

Any other information necessary for compliance with legal and regulatory requirements

3. How We Use Your Information

We use your personal information for the following purposes:

Identity verification and fraud prevention

Processing transactions and providing services

Regulatory compliance and reporting

Customer support and dispute resolution

Improving our services and user experience

4. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, we cannot guarantee absolute security, and you acknowledge the inherent risks of online data transmission.

5. Sharing of Information

We may share your data with:

Regulatory authorities as required by law

Third-party service providers assisting with identity verification and compliance

Law enforcement agencies when legally obligated

We do not sell or rent your personal data to third parties.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information

Withdraw consent where applicable

Object to processing in certain circumstances

To exercise these rights, contact us at [support email].

Terms and Conditions

1. Acceptance of Terms

By using Apex Pesa, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.

2. User Eligibility

To use our services, you must:

Be at least 18 years old

Provide accurate and complete registration information

3. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Prohibited Activities

Users are prohibited from:

Engaging in fraudulent, illegal, or unethical activities

Providing false information or misrepresenting identity

Attempting to hack or interfere with our systems

5. Transactions, Fees & Incorrect Information

All transactions are subject to applicable fees, which will be disclosed before processing. Apex Pesa reserves the right to amend fees with prior notice.

Users must ensure that all transaction details, including wallet addresses and phone numbers, are accurate. Apex Pesa is not responsible for funds sent to incorrect addresses or wrong phone numbers provided by the user.

Once a transaction is processed, it cannot be reversed. Users are advised to double-check all details before confirming any transaction.

Any suspicious or fraudulent transactions may be subject to review, delay, or cancellation at our discretion.

6. Limitation of Liability

Apex Pesa is not liable for:

Any losses arising from unauthorized transactions due to user negligence.

Funds lost due to incorrect recipient details, including wrong wallet addresses or phone numbers provided by the user.

System downtime, force majeure events, or third-party service failures beyond our control.

7. Termination of Services

We reserve the right to suspend or terminate accounts that violate our policies, provide false information, or pose a security risk.

8. Amendments

We may update this Privacy Policy and Terms at any time. Continued use of our services constitutes acceptance of any modifications.

9. Contact Information

For inquiries regarding these policies, contact us